Through its website (the “Website”) and its desktop applications and mobile applications (the “Application”), VanceAI implements the processing of personal data listed below.
Please read carefully the following privacy policy which provides you, as the user of the Website and/or Application (the “User” or “You”), with the relevant information regarding the various processing of personal data implemented by VanceAI, in accordance with GDPR.
When the User visits to our Website, or make a comment or purchases a VanceAI product through the Website or the Application, or use our products, VanceAI implements a processing of personal data as follows:
Personal data collected
Regarding this processing, VanceAI collects the following personal data through the collection forms in the ordering process or other processes.
Purpose and legal basis of the processing
VanceAI uses the information we collect about you for the following purposes: In order for VanceAI to provide the User with the ordered product(s); For the performance of a contract to which the User is party, the collected data are necessary in order for VanceAI to identify and bill the User and to charge its bank card number;
For Verifying your identity and Providing customer service or support; Analyze your use of our websites and products to better understand how they are being used so we can improve our services and the user experience and engage and retain users.
Said comments and the related personal data are provided by the User on a voluntary basis so that the processing of the collected personal data relies on the User’s consent.
VanceAI may use the comments (with your relevant information) you post for marketing purpose in order for others to better understand and use our products.
Recipients of the personal data
We may also transmit your personal information with companies that help us to run our business by processing personal information on behalf of us for the purposes identified above. Such companies include providers of payment processing services, server services providers, data analysis services providers, fraud monitoring and prevention providers, email delivery service providers, social media, and other marketing platforms and service providers.
In addition, VanceAI may disclose the User’s personal data:
Transfer of personal data
The collected personal data may be transferred by VanceAI to recipients which are located outside the European Union and such destinations may not have laws which protect the User’s personal data to the same extent as in the European Union. VanceAI ensures that the User’s personal data processed by VanceAI or by its suppliers and partners operating outside the European Union are treated securely and are protected against unauthorized access, loss or destruction, unlawful processing and any processing which is inconsistent with the purposes set out in this privacy policy.
Please find below the relevant information on transfer:
Duration of the storage
In order for VanceAI to be able to demonstrate the existence of a right or a contract or a legal obligation, the relevant personal data will be stored through intermediary archives for a duration that will not exceed what is strictly necessary regarding the purpose of the storage and in accordance with the applicable legislation.
Regarding banking information, said information will be deleted once the payment has been processed and has become effective. Withdrawal time period could additionally apply. The number and the expiration date of the credit card number (not the CVV security code) could be stored through intermediary archives for evidence purposes in case of a claim regarding the payment, for the duration provided by Article L. 133-24 of the French Monetary and Financial Code (13 months or 15 months in case of deferred charge card).
The User may want to subscribe to VanceAI’s newsletter in order to be provided with information and news regarding VanceAI products. In this case, VanceAI implements a processing of personal data as follows:
Personal data collected
Regarding this processing, VanceAI only collects your provided information such as the User’s email address, name or nickname, country, preferred product, and your operation to the promotion emails.
Purpose and legal basis of the processing
VanceAI implements the processing of personal data in order to provide consumers and potential consumers with information and news regarding VanceAI products. The subscription to VanceAI’s newsletter and the related provision of personal data is made on a voluntary basis so that the processing of the collected personal data relies on the User’s consent.
Recipients of the personal data
VanceAI may transmit the collected personal data to providers of email delivery service and other service providers such as data analysis providers and server providers.
Transfer of personal data
The collected personal data are transferred by VanceAI to recipients which are located outside the European Union and such destinations may not have laws which protect the User’s personal data to the same extent as in the European Union.
VanceAI ensures that the User’s personal data processed by VanceAI or by its suppliers and partners operating outside the European Union are treated securely and are protected against unauthorized access, loss or destruction, unlawful processing and any processing which is inconsistent with the purposes set out in this privacy policy.
Please find below the relevant information on transfer:
When the User consults the Website and/or the Application, VanceAI implements cookies and other trackers on the User’s device.
VanceAI Video AI is operated by VanceAI Company, and its Privacy Policy is governed by the laws of the Hong Kong Special Administrative Region. We may occasionally update this privacy policy (or other privacy-related documents) to allow us to use or share your personal data in a different way. When we do, the policy links on our website (usually at the footer) will show that the policy has been updated. For new users, the changes will take effect as soon as they are posted. For existing users, if the changes are significant, they will take effect 30 days after posting. We encourage you to review the privacy policy periodically for the latest updates.
If you need to contact VanceAI, please email: [email protected]
For more information, please refer to: https://vance.ai/privacy/