¶ 1.3 Member/Contact Us
¶ 1.3.1 User Center
In the User Center, there are several sections here, as follows.
1. My Order: You can find your order history here.
2. Account: You can reset password here.
3. Extended Service: You can find the Extended Service you bought here.
4. My Ticket: If you have any issues with Video AI software, you can create a new ticket to report them. Our team will get back to you as soon as possible.
¶ 1.3.2 Contact Us
There are 2 ways to contact us:
1. You can give feedback in the Member Center - Ticket
Then you can create a new ticket to describe your problem in detail.
3. You can contact the official email [email protected]